![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. ![]() ![]() Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. We get to meet and visit with new customers everyday – now we are giving you the opportunity to meet us.I took my vehicle to freedom Chevrolet ed Morse on 1/13/23 for a problem I had with my truck which it was idling rough and possible shut off while parked.I was originally told that I would be able to get a loaner and that didn't happen.The diagnosis was a solenoid which for parts and labor cost me roughly $1200.I didn't have the money so they recommend a loan that I could get just to cover that.I was approved for the loan and the repairs was done I thought.I picked my truck up on a Tuesday the following week just to learn that I had the same issue.I returned my truck that following day.When I arrived I spoke with the gm name *** whom assured me they would get to the bottom of the repairs and he will get in touch with me.I never heard from him.The only time I received updates on my vehicle is when I called to check.When I did call to check on my vehicle I was told it was the exhaust pipe that needed to be replaced and they did that free of charge just to learn that wasn't the problem either.I feel they replaced parts that didn't need to be replaced and charge me $1200 for nothing.I wasn't offered a refund nor an apology for the inconveniences.This place is a total scam and I wouldn't recommend the devil to this place.The only person that kept me sane was the service agent Quentin.At this point I don't if the repairs was done are not are if I'm to have problems with my truck in the future.My truck is a 2020 GMC Sierra which is fairly new and I trusted the place with my vehicle just to be disappointed all the way around.NEVER trust this establishment they will rip you off and think nothing about it.Out of all of that the problem turn out to be a screw was loose on the air filter housing. Bring your vehicle to Freedom Chevrolet Buick GMC Dallas Service Center in Dallas and we will service it right – the first time. In fact, many of our team members are Master Certified, and collectively, we have well over 50 years of experience working on vehicles. We have factory and OEM Certified Technicians available to service your vehicle. That’s why people needing service continue to make the short drive from Arlington, Irving & Terrell to Dallas, TX. Along with their expertise, they can help recommend the right maintenance schedule.Īt Freedom Chevrolet Buick GMC Dallas Service, we believe in making and maintaining long-lasting relationships with all of our customers. Nobody knows your Chevrolet Buick GMC vehicle better than our highly trained professionals. ![]() So when it’s time for vehicle maintenance, let the Certified Service expert technicians at Freedom Chevrolet Buick GMC Dallas Service handle all of your vehicle needs. You deserve the same level of passion, excellence, and attention to detail from those who care for it. When you selected your Chevrolet Buick GMC, you stepped in to the new standard of the world.
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